Company Leadership Policy

Our vision is to be the sought-after partner for complex solution and supply of office interiors.

SPACE PLAN, Ltd. is thus committed to:

Follow ISO 9001:2008, standard, which means providing clients with services in accordance with European Union standards.
Follow ISO 14001:2004, standard that treats relationship to environment protection and bind the company to contribute to European Union environmental policy.

SPACE PLAN, Ltd. is also committed to:

Meet all customers’ expectations.
We wish to satisfy any requirements of our customers and provide them with the full service. We offer office equipment, but also cooperate with the best architects to be able to ensure all necessary constructions work.

Control our relationship with customers in accordance with the strict rules at the highest professional level.
We always lay stress on pleasant environment and personal approach in terms of contact with our customers.

Require customers’ feedback
Customer’s reactions and level of his satisfaction are very important to us even after the project execution.
We would like to have a permanent relationship with our customers and constantly improve our services with a help of their feedback.

Prefer business partners and suppliers that are certified in terms of product quality and management system.
Systematically search for new partners and sub suppliers so that the highest product and service quality is always ensured.
Continually request documents proving all production materials used by our sub suppliers are unobjectionable (green).
Full awareness of the possible impact on the environment represents a significant part of cooperation with our suppliers.

Maintain complex process system to ensure smooth operation of each order.
We care about following our strict internal rules within the whole process – from the first consultation with a customer, supply proposal, project execution, to customer service.
High professional level and interest in a good performance and company reputation are requested from all our employees.
Always abide by the safety and health principles at work.
Ensure continual improvement of employees’ skills.
High qualification level of our employees, supported many different ways, is one of our main advantages.

Respect abidance of all ecological standards and rules.
Constantly control possible impacts on the environment and implement all necessary arrangements.
Follow correct recycling rules for all waste created in connection with our company operation.

Set achievable business goals and pay maximum attention to meet them.
Follow PDCA (Plan, Do, Control, Act) rules and using them to make the company operation more effective.
Permanently drive company leadership policy.

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